ODR Staff

Director: Kerry V. Smith, Esquire

Legal Assistant to Director:
Cindy Judy
cjudy@pattan.net
717-541-4960, ext. 3924

Secretary:
Jenny Snyder
jsnyder@pattan.net
717-541-4960, ext. 3900

ConsultLine
The ConsultLine is a toll-free number for parents and advocates. The ConsultLine Specialists assist callers by providing information on the special education laws and parental rights and options.

General ConsultLine Questions:
consultline@pattan.net
800-879-2301

ConsultLine Supervisor: Suzanne McDougall

ConsultLine Staff:
Judy Carl
Shannon Kirby
Samantha Pudloski

Dispute Resolution Coordinator: Dixie Rider

For General ODR Inquiries: odr@pattan.net

IEP Facilitation
For General Questions:
Kati Clendenin, IEP Facilitation Coordinator
717-541-4960, ext. 3320

IFSP Facilitation
For General Questions:
Kati Clendenin, IFSP Facilitation Coordinator
717-541-4960, ext. 3320

Mediation
For General Questions:
Judy Shanabrough, Mediation Case Manager
717-541-4960, ext. 3301

If IEP Facilitation, IFSP Facilitation, or Mediation has been requested, please contact the assigned case manager with all questions:

Kati Clendenin, IEP Facilitation Coordinator
kclendenin@pattan.net
717-541-4960, ext. 3320

Kati Clendenin, IFSP Facilitation Coordinator
kclendenin@pattan.net
717-541-4960, ext. 3320

Judy Shanabrough, Mediation Case Manager
judys@pattan.net
717-541-4960, ext. 3301

Due Process
For General Questions:
Lori Shafer, Due Process Case Manager
lshafer@pattan.net
717-541-4960, ext. 3319

If Due Process has been requested, please contact the assigned case manager with all questions:

Karen Eberly
keberly@pattan.net
800-222-3353, ext. 3916

Lori Shafer
lshafer@pattan.net
800-222-3353, ext. 3319

Ashley Sultzaberger
ashleys@pattan.net
800-222-3353, ext. 3324

ODR Technology and Data
Database and Web Technology