The Complaint Form is used to submit a formal complaint to the Pennsylvania Department of Education, Bureau of Special Education ( BSE ) - Division of Compliance. This form replaces the Consumer Request Intake form which had been used prior to October 13, 2006.
The link below provides access to important information about the complaint process. You may find this information to be useful before completing the Complaint Form, which can be found at the end of the packet. It must be completed and signed before sending it to the Bureau of Special Education.
If you need more information about the complaint process or if you are unable to print the packet and would like to receive a complaint form by mail, please contact the Special Education ConsultLine at 1-800-879-2301 (within the state of Pennsylvania) or 717-541-4960 ext. 3332.
Complaint Information Packet and Form in English (pdf)Complaint Form only in English (pdf)
Complaint Information Packet and Form in Spanish (pdf)Complaint Form only in Spanish (pdf)
The following document addresses the most frequently asked questions about the Bureau of Special Education complaint process:
BSE Division of Compliance Complaint Questions & Answers in English (pdf)BSE Division of Compliance Complaint Questions & Answers in Spanish (pdf)